Theme Parks, Water Parks & Resort Destinations

Lost and Found Software for Theme Parks

Phones on roller coasters, bags in lockers, strollers in parking lots. LostAndFoundSite gives every ride, locker area and guest services window one fast intake, and gives your team one searchable view across every park on your property.

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Why Theme Parks Need Dedicated Lost Property Software

A busy park day can produce hundreds of lost items spread across rides, shows, restaurants, lockers, water attractions and parking. Most guests are gone by closing time and many travel from far away.

LostAndFoundSite turns that volume into one record per item, matches it to guest reports, and gets it home by pickup or shipping, so a lost phone doesn't become a bad review.

Ride operators log items in seconds from a phone
One searchable record across every park and resort area
Guests report online instead of queuing at guest services
Items ship home to guests who have already left
Unclaimed items handled by policy, not by hand

How a Lost Item Gets Back to a Park Guest

Step 1

Found at the Ride

Ride or locker staff log the item with a photo from a phone.
Step 2

Transfer

Items move to guest services or a central lost and found on the same record.
Step 3

Match & Notify

Guest reports are matched to found items and the guest is notified.
Step 4

Verify

Ownership is confirmed before release.
Step 5

Pickup or Ship

Guests pick up before they leave, or pay online to have it shipped home.

Built for Peak Season

Every Ride and Locker Area

Each drop-off point logs items, with access set per area and park.

Fast Intake From a Phone

Seasonal staff log an item, with a photo, in under a minute.

Multi-Park Visibility

One search across every park, water park and hotel on your property.

Custody & Transfers

Track where each item is stored and move it without creating duplicates.

Guest Reporting & Matching

Guests report online, likely matches are flagged and guests are notified.

Shipping & Payments

Guests pay online to have items shipped home, domestic or international.

Retention & Disposition Rules

Hold, donate or destroy unclaimed items by item type and policy.

Reporting by Day and Season

See volumes and return rates by park, area, day or season.

Made for Every Kind of Park

Theme & Amusement Parks

Rides, shows, lockers, restaurants and parking on one system.

Water Parks

Glasses, jewelry and phones found at pools, slides and changing areas.

Resort Destinations

Parks, hotels and transport across a resort property in one view.

Ready for Your Busiest Day of the Year?

We will show intake at a ride, transfer to guest services, and return by pickup or shipping.

Schedule a Theme Park Demo