Hospitals & Health Care Systems
Patient Belongings, Tracked From Admission to Return
Glasses, hearing aids, dentures, phones and wallets go missing every day across emergency departments, inpatient units, security and patient transport. LostAndFoundSite gives every unit the same simple intake and gives patient relations and security one view across every facility in your system.
Why Hospitals Need More Than a Lost and Found Box
Belongings change hands many times during a stay: the emergency department, a unit, imaging, transport, discharge. When a hearing aid or denture goes missing, the patient experience suffers and reimbursement claims follow.
A clear record of who had an item and where it went protects patients, families and your organization.
- Fewer patient complaints and reimbursement claims
- One record across every unit, campus and clinic
- Chain of custody for high-value and medical items
- Policy-based handling of unclaimed belongings
- Families report and track items without calling every floor
How a Patient's Item Gets Home
-
Step 1
Intake on the Unit
Any staff member logs the item from a workstation or phone in under a minute.
-
Step 2
Hand-off to Security
Custody moves to security or patient relations on the same record.
-
Step 3
Match the Report
Patient and family reports are matched to found items automatically.
-
Step 4
Verify the Owner
Confirm identity before release to the patient or an authorized family member.
-
Step 5
Return or Ship
Return in person, ship home after discharge, or dispose according to policy.
Built for Health Care Operations
Intake on Every Unit
Any staff member logs an item from a workstation or phone in under a minute.
Multi-Facility Visibility
Hospitals, clinics and outpatient sites each keep their own access, with one system-wide search.
Custody & Location Tracking
Know which unit, safe or security office holds an item right now.
Transfers Without Duplicates
Move items from a unit to security, or between facilities, on one record.
Chain of Custody
Every hand-off is logged with who, when and where.
Custom Item Types
Track medical items such as hearing aids, dentures and glasses with the fields you need.
Retention & Disposition Rules
Unclaimed items are held, donated or destroyed according to your policy.
Patient & Family Reporting
Families report a lost item online and receive automatic updates.
Verified Release & Shipping
Confirm identity before release, or ship items home after discharge.
Who Uses It
Patient Relations
Answer families quickly with every item in one search.
Security
Log, store and release items with a full audit trail.
Nursing Units
Hand items to security in seconds, without paperwork.
System Leadership
Compare volumes and return rates across facilities.
See It With Your Hospital's Workflow
We will show intake on a unit, transfer to security, and return to the patient or family.
Schedule a Healthcare Demo