Museums, Galleries & Cultural Centers

Lost and Found Software for Museums

Coats left at coat check, phones in galleries, bags in theaters and cafés. LostAndFoundSite gives visitor services, security and coat check one simple intake and one record of every item across your buildings.

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Why Museums Need Dedicated Lost Property Software

Museums welcome visitors from around the world, many of whom only realize something is missing after they leave the city. Items are handed to security, coat check, education staff and retail, often in different buildings.

LostAndFoundSite gives every item a secure record with chain of custody, matches it to the visitor's report, and ships it home, even internationally.

How a Lost Item Gets Back to a Visitor

  1. Step 1

    Found in the Gallery

    Security or visitor services log the item with a photo.

  2. Step 2

    Secure Storage

    The system records where the item is stored and who is responsible for it.

  3. Step 3

    Match & Notify

    The visitor's report is matched and they are notified automatically.

  4. Step 4

    Verify

    Ownership is confirmed before release.

  5. Step 5

    Return or Ship

    Pick up at visitor services, or ship it home anywhere in the world.

Built for Visitor Services and Security

Coat Check to Gift Shop

Coat check, galleries, theaters, cafés and shops each log items, with access set per area.

Multi-Building Visibility

One search across every building and campus your institution runs.

Chain of Custody

Every hand-off is logged with who, when and where.

Custody & Transfers

Move items to a central office without duplicate records.

Visitor Reporting & Matching

Visitors report online and likely matches are flagged.

International Shipping

Visitors pay online and items ship worldwide with tracking.

Retention & Disposition Rules

Unclaimed items are held, donated or destroyed by policy.

Reporting & Metrics

See volumes and return rates by building, area and exhibition.

For Every Kind of Cultural Institution

Art & History Museums

Galleries, coat check and special exhibitions on one system.

Science Centers

Hands-on exhibits, theaters and school group visits in one view.

Cultural Centers & Libraries

Performance halls, event spaces and reading rooms with one lost and found.

Give Every Visitor a Way to Get Their Things Back

We will show intake at coat check or security, secure storage, and return by pickup or international shipping.

Schedule a Museum Demo