Zoos, Aquariums, Wildlife Parks & Botanical Gardens

Lost and Found Software for Zoos and Aquariums

Strollers, phones, bags and kids' favorite toys turn up along exhibits, play areas, cafés and gift shops. LostAndFoundSite gives every staff member a fast, simple intake and gives guest services one place to find any item.

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Why Zoos and Aquariums Need Dedicated Lost Property Software

Families spend hours walking large grounds, and lost items are handed in by keepers, educators, volunteers, retail and food service staff. Paper logs and walkie-talkie calls make it hard to tell a parent where their item is.

LostAndFoundSite gives every item one record, matches it to the family's report, and returns it before they leave or ships it home afterwards.

Keepers, volunteers and retail staff log items the same way
Families find items before they reach the exit
Members and visitors report lost items online
One record across exhibits, cafés and gift shops
Clear handling for unclaimed items and donations

How a Lost Item Gets Back to a Family

Step 1

Found on the Path

Any staff member or volunteer logs the item with a photo from a phone.
Step 2

Transfer

The item moves to guest services or the admissions office on the same record.
Step 3

Match & Notify

The family's report is matched and they are notified by email or text.
Step 4

Verify

Ownership is confirmed before release.
Step 5

Return

Pick up on the way out, or have it shipped home.

Built for Busy Family Days

Simple Intake for Staff and Volunteers

A short, standard form anyone can use in under a minute.

Every Exhibit and Shop

Exhibits, play areas, cafés and gift shops each log items, with access set per area.

One Searchable Database

Guest services finds any item on the grounds in seconds.

Custody & Transfers

Know where every item is stored and move it without duplicate records.

Visitor & Member Reporting

Families report a lost item online and get automatic updates.

Shipping & Payments

Visitors who have already left pay online to have items shipped home.

Retention & Donation Rules

Unclaimed items are held, donated or disposed of by policy.

Reporting & Metrics

See volumes and return rates by area, day and season.

For Every Kind of Living Attraction

Zoos & Wildlife Parks

Large grounds, trams and safari areas on one system.

Aquariums

Galleries, touch pools, theaters and gift shops in one view.

Botanical Gardens

Gardens, event spaces and visitor centers with one lost and found.

Help Every Family Leave With What They Brought

We will show intake by a keeper or volunteer, transfer to guest services, and return to the family.

Schedule a Zoo & Aquarium Demo