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Privacy Policy

LostandFoundSite.com respects the privacy of our customers and individuals using our Site. his Privacy Policy, effective November 20, 2018, is to keep you informed about the types of information collected on LostandFoundSite.com and how the information is used and protected. We reserve the right to change and update this Privacy Policy at any time.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information or other identifying information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs); To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); To process transactions; To administer a contest, promotion, survey or other site feature; To send periodic emails. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

European Union Users.
This section is applicable only if you are located within the EU. If you are located within the EU, then in accordance with the GDPR you have the following rights:

In order to comply with the General Data Protection Regulations (“GDPR”), CCL has updated its privacy policy to include a section for all users located within the EU. You may obtain more information by visiting: https://gdpr-info.eu/

In accordance with the other sections of this Privacy Policy, we will collect information about you. You have the right to access your information. If any of the information is inaccurate or incomplete, you have the right to have that information modified to ensure it is both accurate and complete. If the information collected about you is no longer relevant for the purposes for which it was collected, you have the right to have such information erased. You also have the right to object to how your information is used, including for direct marketing purposes.

To notify us about the exercise of your rights, please visit support@lostandfoundsite.com. If you notify us that you are exercising your rights with regards to your personal information, you have the right to have your information restricted from further use or processing until such time that the matter has been resolved. In accordance with the GDPR, all requests pertaining to your rights will be resolved without undue delay.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties ?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. You visit third party websites at your own risk. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions. You consent to our online privacy policy by using our site. If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 11/15/2018.