LostandFoundSite.com Frequently Asked Questions...

FAQ's about LostandFound Sit.com
  • How does LostAndFoundSite.com work?
    Once you notify the establishment where your item was lost, they direct you to our site to search for your inquiry in our database in order to find your item.

  • How do I get started?
    Sign up by creating an account, then inquire about your item.

  • How long before my item is found?
    Our database will automatically be searched for your item, and if the establishment has it you will receive an email notification. If we do not have your item, we will notify you if and when it is found.

  • How will I know if my item has been found?
    If the establishment has found your item, you will receive an email notification.

  • What happens after I receive an email?
    You will be given instructions explaining how to pay for shipping.

  • What are the costs?
    You will pay only the shipping and handling fees. The shipping cost will depend on the weight and size of the item as well as whether you want priority or overnight shipping.

  • Do you ship to an international address?
    Yes we ship to international addresses. The guest must complete any necessary customs/shipping documents. Additional charges plus any applicable taxes have to be paid by the guest.

  • What are your payment options?
    We accept all major credit cards. You enter your credit card information on our encrypted web site.

  • Is my shipping insured?
    You will have the option of purchasing shipping insurance coverage.

  • How long before my item is shipped to me?
    Your item will ship with the next scheduled USPS/FedEx/UPS pick-up between Monday and Friday (excluding postal holidays).

  • How fast will I receive my item?
    USPS priority mail is delivered in 2-3 days. USPS/FedEx/UPS overnight mail is delivered in one day in most cases.

  • How do I know when my item has shipped?
    You will receive a tracking number to follow your item's shipping progress.